In March, NextGen Healthcare issued an official statement within the NextGen Success Community, announcing the discontinuation of its mobile application for Android users.

The company has declared that it will no longer address any defects or known issues associated with the NextGen Mobile app for Android, aligning with the strategic direction outlined in the last quarter of 2023. Furthermore, NextGen has taken the decisive step to completely decommission the Android version of NextGen Mobile on May 31st, 2024. With the impending decommissioning, providers are advised to ensure the completion of any pending tasks or processes before the cutoff date to avoid disruptions in workflow.

NextGen has clarified that this move is part of its strategic initiative to concentrate its development and innovation efforts on the iOS platform, as the majority of NextGen Mobile users have iOS devices. By focusing on optimizing its resources for iOS, NextGen aims to deliver a more streamlined and enhanced user experience for mobile app users.

For organizations currently using NextGen Mobile for Android, the announcement necessitates careful consideration and planning for the transition to the iOS platform. The OSIS team, composed of experts in NextGen practice management, is prepared to address questions and guide practices through this transition. 

Contact us to learn more about how OSIS supports Health Centers through NextGen EHR transitions.