Discover the NextGen Success Community, your go-to hub for NextGen EHR, EPM, EDR, and more. In this article, we highlight some of the most valuable or most visited areas that help other users stay updated on every aspect of NextGen. Read more for a brief overview of the NextGen Success Community.
The Success Community gives you the opportunity to:
- Review Known Issues
- Receive updates on recent releases
- Application updates
- Medication Updates
- Formulary updates
- ICD-10 and CPT updates
- Register for complementary NextGen Webinars
- Interact with your peers by using NextGen Chatter Groups
Where to Start
The Success Community Main Page is your jumping-off point. You can navigate to several areas within Success Community by using Links from the Main Page:
Here you will find Links to the Success Communities' most visited areas.
The Announcements section contains the latest announcements that may include important deadlines, updates, industry news, upgrades, and more from the team at NextGen.
In the Hot Topics section, you will find links to the most “need to know” areas of Success Community. Topics may include, outages, new resources, most recent releases, etc.
Have a great idea for an enhancement to the NextGen application, make sure you check out the Latest Ideas section and add one of your own. OSIS will assist in promoting these ideas through our Monthly Newsletter, highlighting an IDEA that holds significance for your healthcare facility.
The Latest Articles and Upcoming Webinars can also be found highlighted on the main page. If you're eager to acquire new knowledge, explore frequently asked questions, or stay updated on the latest feature summaries, you'll find a wealth of information in the Latest Articles section.
The Success Community Toolbar provides you access to the following:
- Knowledge
- Known Issues
- Services
- Ideas
- Chatter
The Knowledge page gives you the opportunity to search for articles, e-learning courses, FAQs, and so much more.
The Known Issues tab gives you the ability to search for Known Issues with the NextGen Application, review the issue, and check to see if a fix has been made available through a patch or a workaround.
The Services tab provides you with the ability to register for NextGen Complimentary Webinars.
Ideas is a great place to peruse the ideas that have been entered by other NextGen members and vote on them. You can also enter your own enhancement idea here.
Chatter provides you with the opportunity to interact with your NextGen peers and obtain up to the date information on new releases, outages, and so much more. There are several different groups you can become a member of. We suggest you join Maintenance & Outages, New Releases, NextGen Enterprise EPM, and NextGen Enterprise EHR.
Stay up-to-date with all the offerings from NextGen and make sure you don't miss out on the opportunities this tool provides. Understanding the plethora of resources available to your health center is crucial, all while keeping a strong focus on patient care.
Resources: NextGen Success Community