OSIS Insights

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Nicole Miller

Recent Posts

Workable Tasks to Optimize Your NextGen Experience

Posted by Nicole Miller on Aug 16, 2021 12:20:15 PM

Are you using NextGen Practice Management (PM) Tasks functionality to its full capacity? Does your staff know how to configure and use tasks to assist patients with their individual needs? In this post, we will discuss how workable tasks can be designed to the business rules and policies for your  organization and walk-through initial setup and workflow.

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Topics: EPM, FQHC, NextGen Optimization

Healthcare Interoperability – Progress and Barriers

Posted by Nicole Miller on Aug 16, 2021 10:20:41 AM

Healthcare providers are adapting at different paces when it comes to improving healthcare interoperability. This is a top priority for clinicians, health systems, and patients for ease of access into digital health information. Healthcare interoperability is a topic that some see as a barrier, but others have embraced technology and are progressing. To highlight the progress and the barriers of healthcare interoperability, we need to first look at what defines it.  

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Topics: EHR, Community Health Center, FQHC, Healthcare Interoperability

NextGen and Appropriate Use Criteria – Are You Ready?

Posted by Nicole Miller on Jun 28, 2021 2:59:35 PM

Appropriate Use Criteria (AUC) impacts physician offices, hospital outpatient departments (including emergency departments), ambulatory surgical centers, and any other provider-led outpatient setting determined appropriate by the Secretary of Health and Human Services. In this post, we will discuss some FAQs we receive at OSIS about AUC – the clinical decision support (CDS) tool that provides advanced diagnostic test recommendations based on clinical criteria from within the patient chart.  We will also review how to configure AUC within NextGen® Healthcare EHR to help implement this new workflow into your health center. 

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Topics: EHR, Community Health Center, NextGen Optimization, CMS, AUC, Appropriate Use Criteria (AUC)

Navigating the NCQA QPASS for Successful PCMH Annual Reporting

Posted by Nicole Miller on May 13, 2021 10:45:59 AM

Has your health center received Patient-Centered Medical Home (PCMH) recognition and is working towards Annual Reporting submission?  If so, you may find this blog helpful, as OSIS navigates through NCQA’s Q-PASS system for Annual Reporting (AR), which is also known as the Sustaining Phase.  

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Topics: PCMH, Community Health Center, FQHC

Protect Your Patients Against COVID-19 Vaccine Scammers

Posted by Nicole Miller on May 12, 2021 3:41:39 PM

With the administration of millions of doses of the COVID-19 Vaccines across the world, we have inevitably seen a corresponding increase in vaccine scams. With the vaccine distribution information and guidelines changing day to day and state to state, it can be difficult to identify what is true and what is false.  

In this article we will discuss seven pre- and post-vaccine scams to be aware of to help prevent scam artists from taking advantage of your patients personal information. 

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Topics: Community Health Center, FQHC, COVID-19 Vaccine

American Rescue Plan Act -  Funding for Health Centers

Posted by Nicole Miller on Apr 5, 2021 4:49:33 PM

On March 11, 2021 the White House signed into law the American Rescue Plan Act of 2021, also called the COVID-19 Stimulus Package, a $1.9 trillion economic stimulus in hopes to speed up the United States’ recovery from the economic and health effects of the COVID-19 pandemic. The package builds on the first of several measures in the CARES Act starting in March 2020 and the Consolidated Appropriations Act starting in December 2020.

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Topics: Community Health Center, FQHC, American Rescue Plan Act

Hidden Gems of NextGen EHR

Posted by Nicole Miller on Apr 5, 2021 8:00:00 AM

In NextGen, “hidden gems” are considered features that are not obvious points in the workflow but add value and efficiency. In some cases, “hidden gems” are not truly hidden, they are simply forgotten because they are not used frequently. In this article, we highlight 15 NextGen EHR features that can improve users' daily workflows to focus on patient care.

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Topics: EHR, Community Health Center, FQHC

HIPAA Protected Documentation and the NextGen PHI Log

Posted by Nicole Miller on Mar 8, 2021 9:00:00 AM

In this article, we will highlight Right of Access in the Health Insurance Portability and Accountability Act (HIPAA) Security Rule and the NextGen PHI Log, a template in NextGen to use when releasing protected health information (PHI)Before we review the NextGen PHI Log, we will highlight key HIPAA Privacy Rules, discuss HIPAA requirements for providing medical records to patients (Right of Access), and then review the NextGen PHI Log Template 

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Topics: EHR, Community Health Center, FQHC, NextGen Optimization, NextGen EHR

NextGen EHR Medication Module - Configurations to Consider

Posted by Nicole Miller on Mar 8, 2021 9:00:00 AM

To maximize the EHR Medication Module’s potential and to help streamline your processes, we drawn together some unique settings, preferences, and workflow options that are available. The Medication Module can be used for medication reconciliation, troubleshooting medication dispensing issues, importing Medication History, and more.  

In this article, we will discuss how to make the Medication Module work for you by adjusting specific User-Level Configuration and Practice Configuration preferences.

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Topics: EHR, Community Health Center, FQHC

Consolidated Appropriations Act and Community Health Centers

Posted by Nicole Miller on Jan 29, 2021 2:00:02 PM

If we’ve learned anything since 2020, it’s that the unthinkable can happen. For years now, Health Centers were at risk of losing funding, but this year a three-year mandatory initiative was passed with additional “Health Related funding opportunities. Finally, the resources are being guaranteed to ensure the future success of Community Health Centers. 

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Topics: Community Health Center, FQHC, COVID-19