Has your health center received Patient-Centered Medical Home (PCMH) recognition and is working towards Annual Reporting submission? If so, you may find this blog helpful, as OSIS navigates through NCQA’s Q-PASS system for Annual Reporting (AR), which is also known as the Sustaining Phase.
Provider and staff burnout was a hot topic in healthcare prior to COVID-19. Reports indicated emotional exhaustion and a low sense of personal fulfillment from work. This in turn makes it harder to connect with patients leading to lower patient satisfaction and poorer health outcomes. During the pandemic, this has become an even bigger topic of discussion in the healthcare industry. Employees' burnout adversely affects employees' morale resulting in low employee retention.
Congratulations! You've achieved PCMH recognition. But the work is far from over. What do you have to look forward to now? Annual Reporting! This can be a daunting task and it is important to know all the details. Here, we will cover exactly what NQCA PCMH Annual Reporting (AR) is, timeline and steps, review required vs. optional reporting elements, and more.