OSIS Insights

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Makenna Winslow

Recent Posts

A Day in the Life of an OSIS Quality Consultant

Posted by Makenna Winslow on Oct 19, 2023 3:21:19 PM

OSIS teams are dedicated to supporting Community Health Centers (CHCs) nationwide. As part of our Day in the Life blog series, we had the pleasure of sitting down with Sarah, an accomplished Quality Consultant. Join us as we take a closer look at the fascinating details of an OSIS Quality Consultant's daily routine.

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Topics: Team OSIS

Demystifying UDS Modernization

Posted by Makenna Winslow on Oct 19, 2023 3:20:27 PM

You are standing on the edge of the UDS Modernization Initiative with an array of future requirements out in front of you. Now, you might feel like you have been handed a Rubik's cube to solve, but fear not! OSIS has you covered and is closely working with NextGen, The Office of the National Coordinator for Health Information Technology (ONC), and the Health Resources and Services Administration (HRSA).  We are also the UDS Test Cooperative (UTC) Steering Committee resource for Region One of the country. Not located in Region One? No worries, our Quality Team can assist in completing the UDS+ journey. So buckle up, as we embark on this journey together, demystifying UDS modernization, one step at a time. 

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Topics: UDS Reporting

Increase Productivity with the Background Business Processor

Posted by Makenna Winslow on Sep 14, 2023 12:48:52 PM

Think about all the manual tasks you deal with daily - running reports, handling billing processes, and other time-consuming duties. Now, picture a world where these tasks take care of themselves while you focus on more crucial projects. This isn't a far-off dream, but rather, your future with the NextGen Background Business Processor (BBP).

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Topics: EPM, NextGen Optimization

A Day in the Life of an OSIS NextGen EPM Subject Matter Expert

Posted by Makenna Winslow on Jul 20, 2023 1:30:44 PM

At OSIS, we have a wide range of roles dedicated to supporting Community Health Centers (CHCs) across the nation. Our Day in the Life blog series is designed to give you an insider's perspective on our team and how we assist the Members of the OSIS Network. In this edition, we sat down with Valerie, an accomplished NextGen EPM Specialist II. Join us as we delve into the daily routine of an OSIS NextGen EPM Subject Matter Expert (SME) and uncover the exciting challenges and rewards that come with this role.

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Topics: EPM, Team OSIS

Measuring Your Revenue Cycle Performance: Denial Rate & Denial Trends

Posted by Makenna Winslow on Jun 28, 2023 10:45:07 AM

Do you know your health center’s denial rate and trends? If not, this installment of our mini-blog series overviewing Key Performance Indicators of the Revenue Cycle in NextGen will cover how to discover your denial rate and top denials so you can improve your clean claim rate and your health center’s Revenue Cycle health overall.  

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Topics: Revenue Cycle Management

Calculating Your Clean Claim Rate in Your Revenue Cycle

Posted by Makenna Winslow on May 31, 2023 9:41:00 AM

Ensuring a healthy Revenue Cycle requires maintaining a high rate of clean claims. In this second installment of our mini-blog series overviewing Key Performance Indicators (KPIs) of the Revenue Cycle, we will discuss how to calculate your health center's clean claim rate.

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Topics: Revenue Cycle Management

A Day in the Life of an OSIS NextGen EHR Subject Matter Expert

Posted by Makenna Winslow on Apr 13, 2023 12:08:51 PM

At OSIS, we have many different roles that support Community Health Centers (CHCs) around the country. Our new Day in the Life blog series is here to help you understand the ins and outs of our team and how we support the Members of the OSIS Network. This month we interviewed Brandon, a NextGen EHR Specialist II.  Let’s take a closer look at the daily routine of an OSIS NextGen EHR Subject Matter Expert (SME) and explore the challenges and rewards of this exciting role:

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Topics: EHR, NextGen EHR, Team OSIS

Calculating Key Performance Indicators in Your Revenue Cycle

Posted by Makenna Winslow on Apr 13, 2023 9:38:54 AM

Is your health center's Accounts Receivable lower than 50 days? Does your billing department have the expertise to identify potential billing issues? If the answers to these questions are no, your Revenue Cycle may need some help. The Revenue Cycle is a vital part of a health center’s inner workings. In this new mini-blog series, we will discuss some Key Performance Indicators (KPIs) that can identify trends, recognize potential issues, and evaluate the effectiveness of your revenue cycle department. In this post, we will look at Days in Accounts Receivable (A/R) and the Percent of A/R over 90 Days in Nextgen Practice Management 

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Topics: Revenue Cycle Management