OSIS Insights

At OSIS, we have a wide range of roles dedicated to supporting Community Health Centers (CHCs) across the nation. Our Day in the Life blog series is designed to give you an insider's perspective on our team and how we assist the Members of the OSIS Network. In this edition, we sat down with Valerie, an accomplished NextGen EPM Specialist II. Join us as we delve into the daily routine of an OSIS NextGen EPM Subject Matter Expert (SME) and uncover the exciting challenges and rewards that come with this role.

Discover the NextGen Success Community, your go-to hub for NextGen EHR, EPM, EDR, and more. In this article, we highlight some of the most valuable or most visited areas that help other users stay updated on every aspect of NextGen. Read more for a brief overview of the NextGen Success Community. 

Do you know your health center’s denial rate and trends? If not, this installment of our mini-blog series overviewing Key Performance Indicators of the Revenue Cycle in NextGen will cover how to discover your denial rate and top denials so you can improve your clean claim rate and your health center’s Revenue Cycle health overall.  

Ensuring a healthy Revenue Cycle requires maintaining a high rate of clean claims. In this second installment of our mini-blog series overviewing Key Performance Indicators (KPIs) of the Revenue Cycle, we will discuss how to calculate your health center's clean claim rate.

What's the Big Deal? 

Duplicate medical records can greatly impact end users struggling to identify the correct chart to use while documenting within a patient chart. These examples include but are not limited to compromising patient safety (ie: medications/allergies), creating unnecessary gaps in care, discrepancies in medical information available to the patient on their own patient portal, inaccurate patient statements/balances, challenges in detailed population health management review/ data analysis, and reimbursement.

At OSIS, we have many different roles that support Community Health Centers (CHCs) around the country. Our new Day in the Life blog series is here to help you understand the ins and outs of our team and how we support the Members of the OSIS Network. This month we interviewed Brandon, a NextGen EHR Specialist II.  Let’s take a closer look at the daily routine of an OSIS NextGen EHR Subject Matter Expert (SME) and explore the challenges and rewards of this exciting role:

Is your health center's Accounts Receivable lower than 50 days? Does your billing department have the expertise to identify potential billing issues? If the answers to these questions are no, your Revenue Cycle may need some help. The Revenue Cycle is a vital part of a health center’s inner workings. In this new mini-blog series, we will discuss some Key Performance Indicators (KPIs) that can identify trends, recognize potential issues, and evaluate the effectiveness of your revenue cycle department. In this post, we will look at Days in Accounts Receivable (A/R) and the Percent of A/R over 90 Days in Nextgen Practice Management.  

OSIS NextGen Quick Tips provide insight for Community Health Centers that leverage the NextGen® Healthcare enterprise. With up to two Sound Bites each month, we'll cover topics important to you, including EHR, EPM, EDR, Behavioral Health, PCMH, and more. These quick tips are free and offer an 'out of the box' resource to help make your NextGen Investment as highly functional as possible. Click More to listen to the next OSIS Quick Tip.

At OSIS, we are kicking off the Health Center Program Uniform Data System (UDS) reporting season with Members around our Network. As we’re preparing for crunch time, whether a seasoned veteran or it’s the first time reporting, quality measure data validation can become quite chaotic for all. In this post and in a recent OSIS Webinar Series: Quality Measure Data Validation 101, we go back to the basics of quality measure data validation to help keep your health center on track for 2022 reporting. “Going back to the basics is the simplest way to find calm in the chaos.” Author Unknown