OSIS Insights


Uniting Health Centers to Improve Patient Outcomes

Posted by Nicole Miller on Jan 3, 2022 10:15:01 AM

OSIS is a non-profit technology services organization dedicated to providing expert NextGen Healthcare technology assistance exclusively to Community Health Centers (CHCs) around the country. Did you know that your health center could partner with OSIS for grants, collaborative agreements, or other funding opportunities whether you are an OSIS Member or not? Through the OSIS Health Center Controlled Network (HCCN), health centers can receive additional support at no-cost as a participating health center (PHC) for federally funded OSIS projects.

Read More

Topics: EHR, Community Health Center, FQHC

NextGen Patient Experience Platform FAQs

Posted by Nicole Miller on Nov 29, 2021 4:13:35 PM

At OSISwe specialize in implementation, customization, optimization, training, and ongoing support for NextGen Healthcare’s Electronic Practice Management (EPM) and Electronic Health Records (EHR) Systems to empower health centers to focus on patient care. Spring of 2021, NextGen® Enterprise released the NextGen® Patient Experience Platform (PxP) that integrates with practices EPM and EHR systems to help create a more efficient way to communicate with patients. In this post we will answer some frequently asked questions about the NextGen Patient Experience Platform.

Read More

Topics: NextGen PxP

Preparing Health Centers for a Culture to be Cyber Ready

Posted by Nicole Miller on Oct 26, 2021 9:59:48 AM

October is Cybersecurity Awareness Month and a time to focus our efforts on fighting cybercrime and educating one another on keeping our personal and company data safe. The theme of Cybersecurity Awareness month is Do Your Part. Be Cyber Smart and encourage people and organizations to learn new security behaviors, strengthen learned behaviors, and raise awareness about cybercrime threatsAt OSIShelping our Members protect extremely sensitive information is one of our highest priorities through set policies and procedures to ensure we are exceeding all standards set forth in the HIPAA Security Rules. In this post, we will discuss how practices can improve their cyber hygiene, resources that can help prevent a ransom attack, and discuss the preparation needed to make health centers cyber ready 

Read More

Topics: Community Health Center, Cybersecurity, Cybersecurity Awareness Month

NextGen EHR Orders Module - Tips to Streamline Patient Care

Posted by Nicole Miller on Oct 19, 2021 11:28:27 AM

Is your practice clicking or creating a lot of steps when creating ordersHow can we make it more user-friendly, streamlined, and efficient? Does your staff know how to configure and setup favorites in the NextGen Electronic Health Record (EHR) Orders Module? If you missed the recent session in the OSIS Webinar Series – Getting the Most Out of The Orders Module, this post discusses how the NextGen Orders Module can be set up more efficiently to reduce provider and staff clicks when ordering and managing tests and results 

Read More

Topics: EHR, Community Health Center, FQHC, NextGen Optimization, NextGen EHR

Reminders from the OSIS Quality Team

Posted by Nicole Miller on Sep 20, 2021 2:58:13 PM

Medicaid Promoting Interoperability Program Attestation 

We are just a quarter away from the end of 2021, and deadlines for the Medicaid Promoting Interoperability Attestation for 2021 are quickly approaching. Do not miss out on incentive payments from showing adoption, implementation, upgrades, or meaningful use of certified Electronic Health Record (EHR) technology. The Centers for Medicare & Medicaid Services (CMS) is dedicated to improving interoperability and patient access to health information. Each state may have different requirements for attestation deadlines for the final reporting year ranging from July to October 2021. For any specific questions surrounding those deadlines, we encourage reaching out to your respective state EHR Incentive program administrator. 

Read More

Topics: EPM, FQHC, Promoting Interoperability

Workable Tasks to Optimize Your NextGen Experience

Posted by Nicole Miller on Aug 16, 2021 12:20:15 PM

Are you using NextGen Practice Management (PM) Tasks functionality to its full capacity? Does your staff know how to configure and use tasks to assist patients with their individual needs? In this post, we will discuss how workable tasks can be designed to the business rules and policies for your  organization and walk-through initial setup and workflow.

Read More

Topics: EPM, FQHC, NextGen Optimization

Healthcare Interoperability – Progress and Barriers

Posted by Nicole Miller on Aug 16, 2021 10:20:41 AM

Healthcare providers are adapting at different paces when it comes to improving healthcare interoperability. This is a top priority for clinicians, health systems, and patients for ease of access into digital health information. Healthcare interoperability is a topic that some see as a barrier, but others have embraced technology and are progressing. To highlight the progress and the barriers of healthcare interoperability, we need to first look at what defines it.  

Read More

Topics: EHR, Community Health Center, FQHC, Healthcare Interoperability

NextGen and Appropriate Use Criteria – Are You Ready?

Posted by Nicole Miller on Jun 28, 2021 2:59:35 PM

Appropriate Use Criteria (AUC) impacts physician offices, hospital outpatient departments (including emergency departments), ambulatory surgical centers, and any other provider-led outpatient setting determined appropriate by the Secretary of Health and Human Services. In this post, we will discuss some FAQs we receive at OSIS about AUC – the clinical decision support (CDS) tool that provides advanced diagnostic test recommendations based on clinical criteria from within the patient chart.  We will also review how to configure AUC within NextGen® Healthcare EHR to help implement this new workflow into your health center. 

Read More

Topics: EHR, Community Health Center, NextGen Optimization, CMS, AUC, Appropriate Use Criteria (AUC)

Navigating the NCQA QPASS for Successful PCMH Annual Reporting

Posted by Nicole Miller on May 13, 2021 10:45:59 AM

Has your health center received Patient-Centered Medical Home (PCMH) recognition and is working towards Annual Reporting submission?  If so, you may find this blog helpful, as OSIS navigates through NCQA’s Q-PASS system for Annual Reporting (AR), which is also known as the Sustaining Phase.  

Read More

Topics: PCMH, Community Health Center, FQHC

Protect Your Patients Against COVID-19 Vaccine Scammers

Posted by Nicole Miller on May 12, 2021 3:41:39 PM

With the administration of millions of doses of the COVID-19 Vaccines across the world, we have inevitably seen a corresponding increase in vaccine scams. With the vaccine distribution information and guidelines changing day to day and state to state, it can be difficult to identify what is true and what is false.  

In this article we will discuss seven pre- and post-vaccine scams to be aware of to help prevent scam artists from taking advantage of your patients personal information. 

Read More

Topics: Community Health Center, FQHC, COVID-19 Vaccine