When refill requests are sent from the pharmacy but do not match the system, they are placed in a queue that must be managed by the practice. This blog will review what makes a refill request unmatched, how to make the match in the Unmatched Refills module, and answers to frequently submitted questions.
Managing Unmatched Prescription Refills in NextGen EHR
Posted by
Guest Blogger: Stephanie Groff, OSIS NextGen EHR Specialist II on Aug 25, 2022 12:00:26 PM
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Topics: Community Health Center, NextGen Optimization, Unmatched Refills
UDSX Dental Sealant Measure - Strategies for Success in NextGen
Posted by
Guest Blogger: Marki Anderson, OSIS Quality Consultant on Aug 24, 2022 4:45:59 PM
The dental sealant measure is the only dental quality measure collected by Uniform Data System (UDS) and is often overlooked. However, because this is the only dental measure, practices should work to ensure that their data is accurate and take steps to improve the process. Because Electronic Dental Record (EDR) is separate from Electronic Health Record (EHR), and there is often a separation between management and oversight between dental and medical, this article can guide practices in optimizing the dental sealant measure.
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Topics: EDR, Community Health Center, FQHC
OSIS NextGen Quick Tips — NextGen Known Issues You Need to Know!
Posted by
Nicole Miller on Jun 22, 2022 10:39:38 AM
OSIS NextGen Quick Tips are here to provide insight to Community Health Centers who leverage the NextGen® Healthcare enterprise. With up to two Sound Bites each month, we'll cover topics important to you, including: EHR, EPM, EDR, Behavioral Health, PCMH, and more. These quick tips are free and offer an 'out of the box' resource to help make your NextGen Investment as highly functional as possible. Click More to listen to the next OSIS Quick Tip.
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Topics: Community Health Center, FQHC, NextGen Optimization, OSIS NextGen Quick Tips
OSIS NextGen Quick Tips — Making a Statement with My Phrases
Posted by
Nicole Miller on Jun 22, 2022 10:31:16 AM
OSIS NextGen Quick Tips are here to provide insight to Community Health Centers who leverage the NextGen® Healthcare enterprise. With up to two Sound Bites each month, we'll cover topics important to you, including: EHR, EPM, EDR, Behavioral Health, PCMH, and more. These quick tips are free and offer an 'out of the box' resource to help make your NextGen Investment as highly functional as possible. Click More to listen to the next OSIS Quick Tip.
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Topics: Community Health Center, FQHC, NextGen Optimization, OSIS NextGen Quick Tips
What Patient Portal is Best for Your Health Center
Posted by
Nicole Miller on May 25, 2022 11:21:39 AM
Determining what patient portal best fits your health center and its needs is a delicate balancing act. It is important to carefully review all options. What is a patient portal? According to the Official Website of The Office of the National Coordinator for Health Information Technology (ONC), a patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information and medical records—called an Electronic Health Record or EHR—from anywhere with an Internet connection. Patient portals are designed for patients to save time and streamline communication with the care team while having better control over their health and care.
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Topics: Community Health Center, NextGen Optimization, Patient Portal
Employee Retention – NextGen Training for Success!
Posted by
Nicole Miller on May 19, 2022 2:41:24 PM
How can we improve our NextGen New Hire Training process to minimize the need for retraining, improve patient care, and decrease employee turnover? What is the best way to train a new employee in NextGen? If your organization is asking these questions, this post reviews some essential tips to a successful NextGen® Healthcare training process for newly hired employees within your practice.
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Off the Hook! Three Configuration Options for Telephone Communication
Posted by
Guest Blogger: Brandon Feinsod, OSIS NextGen EHR Specialist on Apr 11, 2022 8:48:45 AM
Did You Know? The Telephone Communication template offers significant improvements over the previous Telephone Call template, including integration with the Medication Module. But with long picklists and required fields, some health centers have been hesitant to make the transition. However, the Telephone Communication template has configuration options, accessed within the Template Editor application. These are not customizations, but a menu of configuration options called Component Settings, built specifically for this template.
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Topics: Community Health Center, NextGen Optimization, NextGen EHR
OSIS NextGen Quick Tips — Using the ONC CHPL Number
Posted by
Nicole Miller on Apr 6, 2022 12:38:39 PM
OSIS NextGen Quick Tips are here to provide insight to Community Health Centers who leverage the NextGen® Healthcare enterprise. With up to two Sound Bites each month, we'll cover topics important to you, including: EHR, EPM, EDR, Behavioral Health, PCMH, and more. These quick tips are free and offer an 'out of the box' resource to help make your NextGen Investment as highly functional as possible. Click More to listen to the next OSIS Quick Tip.
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Topics: Community Health Center, FQHC, NextGen Optimization, OSIS NextGen Quick Tips
The Right Fit Makes All the Difference – Join OSIS Membership Today!
Posted by
Nicole Miller on Mar 30, 2022 9:26:58 AM
OSIS offers Member and Client services specifically to Community Health Centers (CHCs) across the country. OSIS Members exclusively leverage NextGen Healthcare technology and receive hundreds of solutions, on-going educational support, unparalleled level of expertise, and round-the-clock technology assistance that empowers their health centers to focus on what matters most – patient care. At OSIS, it is important for us to help guide health center processes while being an extension of their team to help achieve accessible project goals.
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Topics: Community Health Center, NextGen Optimization, NextGen EHR
OSIS NextGen Quick Tips — NextGen Reports vs. Crystal Reports
Posted by
Nicole Miller on Mar 28, 2022 4:22:49 PM
OSIS NextGen Quick Tips are here to provide insight to Community Health Centers who leverage the NextGen® Healthcare enterprise. With up to two Sound Bites each month, we'll cover topics important to you, including: EHR, EPM, EDR, Behavioral Health, PCMH, and more. These quick tips are free and offer an 'out of the box' resource to help make your NextGen Investment as highly functional as possible. Click More to listen to the next OSIS Quick Tip.
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Topics: Community Health Center, FQHC, NextGen Optimization, OSIS NextGen Quick Tips