OSIS Insights

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Telehealth Visit Etiquette Checklist

Posted by Nicole Miller on Oct 27, 2020 6:00:00 AM

 

Teledoctoring GIF

After months of treating patients through Telehealth, we now have a clearer idea of how to treat patients electronically. Given the new normal, we have learned that each patient visit is unique. Patients can be seen for symptom triage, care for chronic conditions, lab results, lifestyle management, post-operative treatments, treatment protocols, behavioral health, group education consults, after-hours care, and more. Telehealth is a bit different from the picture to the right from 1954, but as technology evolves, we’re essentially moving in that direction.

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Topics: EHR, Community Health Center, FQHC, telehealth

Leverage the PRAPARE Tool to Act on Social Determinants of Health

Posted by Nicole Miller on Oct 27, 2020 6:00:00 AM

Presently in a pandemic, community health centers are reimagining and adjusting how they assess and address patient Social Determinants of Health.  The Protocol for Responding to and Assessing Patient’s Assets, Risks and Experiences (PRAPARE) is a national effort to help health centers collect the data needed to better understand and act on patient’s social determinants of health.   Here we will discuss and demonstrate how to use the PRAPARE tool in NextGen to align with national initiatives proposed under Meaningful Use, Clinical Coding ICD-10, and Health Centers’ Uniform Data System (UDS) 

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Topics: EHR, Community Health Center, FQHC, NextGen Optimization, PRAPARE

Reducing Provider and Staff Burnout with HIT Initiative

Posted by Nicole Miller on Sep 21, 2020 8:00:00 AM

Provider and staff burnout was a hot topic in healthcare prior to COVID-19.  Reports indicated emotional exhaustion and a low sense of personal fulfillment from work. This in turn makes it harder to connect with patients leading to lower patient satisfaction and poorer health outcomes. During the pandemic, this has become an even bigger topic of discussion in the healthcare industry. Employees' burnout adversely affects employees' morale resulting in low employee retention.  

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Topics: PCMH, EHR, Community Health Center, NextGen Optimization

NextGen Mobile – Reduces Burden and Improves Physician EHR Experience

Posted by Nicole Miller on Sep 21, 2020 8:00:00 AM

Physicians seek the ability to access patient information at their fingertips when they need it and in a timely manner.  Providers have discovered that NextGen Mobile complements clinical workflows through their easy and intuitive cloud-based platform  

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Topics: EHR, Community Health Center, NextGen Optimization

Immunizing Your Practice Against Poor Vaccine Management

Posted by Nicole Miller on Aug 18, 2020 1:14:04 PM

As the weather changes and children return to school, vaccine inventory may be a daunting and time-consuming task for your practice. Here we will discuss how to manage your Vaccine Inventory in your practice.

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Topics: EHR, Community Health Center, NextGen Optimization

Best Practices to Managing National Drug Codes in NextGen

Posted by Nicole Miller on Aug 18, 2020 1:13:41 PM
The daily update to the National Drug Code Directory likely causes a headache for many practices. According to the Food and Drug Administration (FDA) Drug products are identified and reported using a unique, three-segment number called the National Drug Code (NDC), which serves as a universal product identifier for drugs.   The NDC Library in NextGen is used to define the information needed by payers on claims in Practice Management for drug related CPT/HCPCS codes.   
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Topics: EPM, Community Health Center, NextGen Optimization

How to Use the Chronic Conditions Workflow Template

Posted by Nicole Miller on Jul 29, 2020 10:37:49 AM

Health care providers are faced with an increasing need to address the management of individuals with multiple co-existing diseases or chronic conditions. 

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Topics: EHR, Community Health Center, NextGen Optimization

COVID-19 Funding and Telehealth Regulatory Updates

Posted by Nicole Miller on Jun 22, 2020 9:00:00 AM

FQHC Regulatory Updates Pre and Post COVID-19

Pre-COVID-19, Community Health Centers (CHCs) faced daily challenges in order to provide the best quality care for their patients. Post-COVID, CHCs battle to overcome unfamiliar challenges while adapting to new Federal and State regulation changes. Here we will highlight resources that can help guide you through the rapidly changing Federal and State regulations.

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Topics: Community Health Center, FQHC

How Smart Is Smart Note?

Posted by Nicole Miller on Jun 22, 2020 9:00:00 AM

What is Smart Note? 

Smart Notes are a critical way of communicating information about a patient's dental and  sometimes medical healthcare using interactive and predefined notes. The notes are interactive and pre-written associated with a particular treatment that is completed with predefined multiple choices. This allows the practice to create consistent and comprehensive notes by removing the need to recreate the same type of documentation over and over. There are two types of fields, static and variable, allowing each note to be customized to the individual patient procedure. 

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Topics: Clinical, Community Health Center

NextGen Hosting

Posted by Shannon Lienemann on Mar 9, 2020 1:53:30 PM

OSIS provides best-in-class NextGen hosting, with environments that are scalable, reliable, and completely secure. Our NextGen focus means that we understand the unique requirements health centers require so their patient-critical data is always available. In this post we will answer some frequently asked questions about our hosting services.

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