OSIS Insights

Ensuring a healthy Revenue Cycle requires maintaining a high rate of clean claims. In this second installment of our mini-blog series overviewing Key Performance Indicators (KPIs) of the Revenue Cycle, we will discuss how to calculate your health center's clean claim rate.

What's the Big Deal? 

Duplicate medical records can produce a large impact beyond the day-to-day frustration of end users struggling to identify the correct chart to utilize while documenting within a patient chart. These examples include but are not limited to compromising patient safety (ie: medications/allergies), creating unnecessary gaps in care, discrepancies in medical information available to the patient on their own patient portal, inaccurate patient statements/balances, challenges in detailed population health management review/ data analysis, and reimbursement.

At OSIS, we have many different roles that support Community Health Centers (CHCs) around the country. Our new Day in the Life blog series is here to help you understand the ins and outs of our team and how we support the Members of the OSIS Network. This month we interviewed Brandon, a NextGen EHR Specialist II.  Let’s take a closer look at the daily routine of an OSIS NextGen EHR Subject Matter Expert (SME) and explore the challenges and rewards of this exciting role:

Is your health center's Accounts Receivable lower than 50 days? Does your billing department have the expertise to identify potential billing issues? If the answers to these questions are no, your Revenue Cycle may need some help. The Revenue Cycle is a vital part of a health center’s inner workings. In this new mini-blog series, we will discuss some Key Performance Indicators (KPIs) that can identify trends, recognize potential issues, and evaluate the effectiveness of your revenue cycle department. In this post, we will look at Days in Accounts Receivable (A/R) and the Percent of A/R over 90 Days in Nextgen Practice Management.  

OSIS NextGen Quick Tips provide insight for Community Health Centers that leverage the NextGen® Healthcare enterprise. With up to two Sound Bites each month, we'll cover topics important to you, including EHR, EPM, EDR, Behavioral Health, PCMH, and more. These quick tips are free and offer an 'out of the box' resource to help make your NextGen Investment as highly functional as possible. Click More to listen to the next OSIS Quick Tip.

At OSIS, we are kicking off the Health Center Program Uniform Data System (UDS) reporting season with Members around our Network. As we’re preparing for crunch time, whether a seasoned veteran or it’s the first time reporting, quality measure data validation can become quite chaotic for all. In this post and in a recent OSIS Webinar Series: Quality Measure Data Validation 101, we go back to the basics of quality measure data validation to help keep your health center on track for 2022 reporting. “Going back to the basics is the simplest way to find calm in the chaos.” Author Unknown 

Is your health center looking for ways to improve efficiency, save time, and reduce medication and entry errors? If so, read further as we will define Clinical Reconciliation, discuss why we recommend it, and explain where and how to access it in the NextGen Healthcare EHR application. Recently, Amanda Cox, an OSIS NextGen EHR Specialist, RMA, CEHRS, led the OSIS Webinar Series: Tips and Tricks to Easier Clinical Reconciliation for OSIS' network of health centers in hopes of reducing medication errors and increase efficiency. Below, we take a look at some FAQs to get started with your NextGen Clinical Reconciliation.