OSIS Insights

You are standing on the edge of the UDS Modernization Initiative with an array of future requirements out in front of you. Now, you might feel like you have been handed a Rubik's cube to solve, but fear not! OSIS has you covered and is closely working with NextGen, The Office of the National Coordinator for Health Information Technology (ONC), and the Health Resources and Services Administration (HRSA).  We are also the UDS Test Cooperative (UTC) Steering Committee resource for Region One of the country. Not located in Region One? No worries, our Quality Team can assist in completing the UDS+ journey. So buckle up, as we embark on this journey together, demystifying UDS modernization, one step at a time. 

At OSIS, we have a wide range of roles dedicated to supporting Community Health Centers (CHCs) across the nation. Our Day in the Life blog series is designed to give you an insider's perspective on our team and how we assist the Members of the OSIS Network. In this edition, we sat down with Valerie, an accomplished NextGen EPM Specialist II. Join us as we delve into the daily routine of an OSIS NextGen EPM Subject Matter Expert (SME) and uncover the exciting challenges and rewards that come with this role.

Discover the NextGen Success Community, your go-to hub for NextGen EHR, EPM, EDR, and more. In this article, we highlight some of the most valuable or most visited areas that help other users stay updated on every aspect of NextGen. Read more for a brief overview of the NextGen Success Community. 

Do you know your health center’s denial rate and trends? If not, this installment of our mini-blog series overviewing Key Performance Indicators of the Revenue Cycle in NextGen will cover how to discover your denial rate and top denials so you can improve your clean claim rate and your health center’s Revenue Cycle health overall.  

Ensuring a healthy Revenue Cycle requires maintaining a high rate of clean claims. In this second installment of our mini-blog series overviewing Key Performance Indicators (KPIs) of the Revenue Cycle, we will discuss how to calculate your health center's clean claim rate.

What's the Big Deal? 

Duplicate medical records can greatly impact end users struggling to identify the correct chart to use while documenting within a patient chart. These examples include but are not limited to compromising patient safety (ie: medications/allergies), creating unnecessary gaps in care, discrepancies in medical information available to the patient on their own patient portal, inaccurate patient statements/balances, challenges in detailed population health management review/ data analysis, and reimbursement.

At OSIS, we have many different roles that support Community Health Centers (CHCs) around the country. Our new Day in the Life blog series is here to help you understand the ins and outs of our team and how we support the Members of the OSIS Network. This month we interviewed Brandon, a NextGen EHR Specialist II.  Let’s take a closer look at the daily routine of an OSIS NextGen EHR Subject Matter Expert (SME) and explore the challenges and rewards of this exciting role: