OSIS Insights

OSIS is a non-profit technology services organization dedicated to providing expert NextGen Healthcare technology assistance exclusively to Community Health Centers (CHCs) around the country. Did you know that your health center could partner with OSIS for grants, collaborative agreements, or other funding opportunities whether you are an OSIS Member or not? Through the OSIS Health Center Controlled Network (HCCN), health centers can receive additional support at no-cost as a participating health center (PHC) for federally funded OSIS projects.

October is Cybersecurity Awareness Month and a time to focus our efforts on fighting cybercrime and educating one another on keeping our personal and company data safe. The theme of Cybersecurity Awareness month is Do Your Part. Be Cyber Smart and encourage people and organizations to learn new security behaviors, strengthen learned behaviors, and raise awareness about cybercrime threats. At OSIS, helping our Members protect extremely sensitive information is one of our highest priorities through set policies and procedures to ensure we are exceeding all standards set forth in the HIPAA Security Rules. In this post, we will discuss how practices can improve their cyber hygiene, resources that can help prevent a ransom attack, and discuss the preparation needed to make health centers cyber ready.  

Is your practice clicking or creating a lot of steps when creating orders? How can we make it more user-friendly, streamlined, and efficient? Does your staff know how to configure and setup favorites in the NextGen Electronic Health Record (EHR) Orders Module? If you missed the recent session in the OSIS Webinar Series – Getting the Most Out of The Orders Module, this post discusses how the NextGen Orders Module can be set up more efficiently to reduce provider and staff clicks when ordering and managing tests and results.  

Healthcare providers are adapting at different paces when it comes to improving healthcare interoperability. This is a top priority for clinicians, health systems, and patients for ease of access into digital health information. Healthcare interoperability is a topic that some see as a barrier, but others have embraced technology and are progressing. To highlight the progress and the barriers of healthcare interoperability, we need to first look at what defines it.  

Has your health center received Patient-Centered Medical Home (PCMH) recognition and is working towards Annual Reporting submission?  If so, you may find this blog helpful, as OSIS navigates through NCQA’s Q-PASS system for Annual Reporting (AR), which is also known as the Sustaining Phase.  

With the administration of millions of doses of the COVID-19 Vaccines across the world, we have inevitably seen a corresponding increase in vaccine scams. With the vaccine distribution information and guidelines changing day to day and state to state, it can be difficult to identify what is true and what is false.  

In this article we will discuss seven pre- and post-vaccine scams to be aware of to help prevent scam artists from taking advantage of your patients’ personal information. 

On March 11, 2021 the White House signed into law the American Rescue Plan Act of 2021, also called the COVID-19 Stimulus Package, a $1.9 trillion economic stimulus in hopes to speed up the United States’ recovery from the economic and health effects of the COVID-19 pandemic. The package builds on the first of several measures in the CARES Act starting in March 2020 and the Consolidated Appropriations Act starting in December 2020.

In this article, we will highlight Right of Access in the Health Insurance Portability and Accountability Act (HIPAA) Security Rule and the NextGen PHI Log, a template in NextGen to use when releasing protected health information (PHI). Before we review the NextGen PHI Log, we will highlight key HIPAA Privacy Rules, discuss HIPAA requirements for providing medical records to patients (Right of Access), and then review the NextGen PHI Log Template.  

To maximize the EHR Medication Module’s potential and to help streamline your processes, we have drawn together some unique settings, preferences, and workflow options that are available. The Medication Module can be used for medication reconciliation, troubleshooting medication dispensing issues, importing Medication History, and more.  

In this article, we will discuss how to make the Medication Module work for you by adjusting specific User-Level Configuration and Practice Configuration preferences.